FAQ
Questions, Answered.
Everything you need to know about whole-space air purification, Icaria, installation, maintenance and getting started.
01
Understanding Icaria
What Icaria is, and how it differs from an appliance placed in a room.
What is Icaria?
Icaria is a whole-space air purification system designed to bring filtered outdoor air into a property rather than relying only on portable air purifiers placed inside individual rooms.
The system uses multi-stage filtration and is designed to operate at a slight positive pressure, with the appropriate configuration determined according to the property and installation requirements.
What is whole-home air purification?
Whole-home air purification is an approach in which air purification is designed around the property rather than being limited to a single room.
Instead of treating each room as an isolated space, the system is planned as part of the property's overall air environment.
The exact approach depends on the building, its layout and the installation requirements.
How is Icaria different from a portable room air purifier?
A portable room purifier primarily treats the air within the room in which it operates.
Icaria approaches the problem differently: it is a professionally installed system designed to bring filtered outdoor air into the property and supply that air throughout the relevant space.
They are therefore different approaches to air purification rather than simply two versions of the same appliance.
Why does Icaria focus on whole-space purification?
Because clean air is something a property experiences continuously, not simply something that belongs beside one particular piece of furniture.
Icaria's philosophy is to treat air purification as part of the property itself — closer to infrastructure than a conventional appliance.
02
The System
The filtration path, and what the system is and isn't designed to do.
How does Icaria work?
Icaria draws outdoor air through a multi-stage filtration system before supplying the filtered air into the property.
The system includes a G4 pre-filter, two stages of HEPA 14 filtration and a carbon filter before the air is supplied indoors.
See the Technology page for the complete technical explanation.
What filtration does Icaria use?
Icaria uses four filtration stages: G4 pre-filter → HEPA 14 → HEPA 14 → carbon filtration.
The first stage handles larger particles, the HEPA stages provide high-efficiency particulate filtration, and the carbon stage is used for gaseous contaminants.
See the Technology page for the complete technical explanation.
Why does Icaria use two HEPA 14 stages?
Icaria's filtration architecture incorporates two stages of HEPA 14 filtration, using a 10 mm stage followed by a 50 mm stage.
The system is designed around this multi-stage filtration path rather than relying on a single filter.
See the Technology page for the complete technical explanation.
What does “slight positive pressure” mean?
Icaria is designed to operate at a slight positive pressure, meaning the system is intended to supply filtered air into the property in a way that helps establish a slightly higher internal air pressure than the surrounding environment.
Actual performance depends on the property, installation and operating conditions.
See the Technology page for the complete technical explanation.
Does Icaria cool or heat the air?
Icaria is an air purification system. It is not intended to replace a property's existing heating or cooling system.
Homes and buildings can continue to use their existing heating and cooling systems alongside Icaria.
See the Technology page for the complete technical explanation.
03
Your Property
Apartments, existing homes, new builds and how coverage is determined.
What types of properties can use Icaria?
Icaria is open to a wide range of residential and commercial properties, including homes, apartments, hotels, offices, schools, gyms and other enclosed spaces.
The appropriate system configuration depends on the individual property and its requirements.
Can Icaria be installed in an apartment?
Apartments can be considered for Icaria.
The appropriate approach depends on the individual apartment, its layout and the practical installation requirements. These details are assessed as part of the consultation process.
Can Icaria be installed in an existing home?
Yes, existing properties can be considered.
The appropriate installation approach depends on the property and its existing configuration, which is why Icaria begins with understanding the specific requirements of the space.
Can Icaria be incorporated into a new home?
Yes. Icaria can be considered during the planning or construction of a new property, where air purification can be incorporated into the property's design from the outset.
This can also allow the installation requirements to be considered earlier in the building process.
How much area does one Icaria unit cover?
Each Icaria unit is designed to cover up to 2,000 sq ft, depending on the property and installation.
The appropriate number of units is determined according to the individual property's size, layout and requirements. Larger properties may therefore require multiple units.
How do I know how many Icaria units my property needs?
There is no single number that applies to every property.
The appropriate configuration depends on factors including the property's size, layout and installation requirements.
The first step is to request a consultation, where Icaria can understand the property and determine the appropriate next step.
04
Installation
How installation is approached across different kinds of buildings.
What does installation involve?
Icaria is a professionally installed system, but the exact installation approach depends on the individual property.
Rather than prescribing one installation method for every building, Icaria first understands the property and its requirements before recommending the appropriate approach.
Do I need existing ducting to install Icaria?
Installation requirements vary depending on the property.
Rather than assuming that every home or building has the same infrastructure, Icaria assesses the individual property and determines the appropriate installation approach.
Can Icaria be installed while I am renovating?
Yes. Renovation projects can be considered as part of the consultation process.
Discussing the system earlier in a renovation can allow installation requirements to be considered alongside the wider work being carried out on the property.
Can Icaria be installed in a property that is already occupied?
Existing occupied properties can be considered.
The practical installation approach depends on the individual property and its requirements, which is why Icaria begins with a consultation.
05
Pricing & Consultation
How pricing is determined, and what happens when you get in touch.
How much does an Icaria system cost?
Icaria has a standard machine price. The final quotation is project-specific because the number of units, installation requirements and overall project scope can vary by property.
Is the price lower if I need multiple units?
There is no automatic or guaranteed multi-unit discount. Larger or multi-unit projects are quoted according to the number of units and the overall installation scope, so the final price is project-specific.
What happens when I request a consultation?
The first step is a conversation with Icaria.
We understand the property, its requirements and what the customer is trying to achieve. From there, we determine the appropriate next step, which may include further assessment of the property.
There is no requirement to commit to a system simply by requesting a consultation.
Is the consultation free?
Icaria currently offers a free, no-obligation initial consultation.
The purpose is to understand the property and requirements before recommending an appropriate approach.
Do I need to know how many units I need before contacting Icaria?
No. Determining the appropriate number of units is part of the process.
Tell us about the property and what you are looking for, and Icaria can assess the requirements and recommend the appropriate configuration.
06
Maintenance
What is included, and how the system is looked after over time.
Is maintenance included?
The first year of maintenance is included in the price of the machine.
Icaria's service team will carry out scheduled service visits, deep clean the machine, replace filters that have reached the end of their useful life and address technical issues where required.
What happens after the first year?
After the first year, customers can continue with Icaria through an annual continuation plan.
Service is scheduled according to the service plan and seasonal requirements.
How often do you service the system?
Service is scheduled according to the applicable service plan and seasonal requirements rather than being tied to one fixed public cadence.
The appropriate service requirements can vary depending on operating conditions.
How often do the filters need to be replaced?
Filter life can vary depending on operating conditions, including the quality of the air being filtered and how the system is used.
Filters are assessed as part of scheduled servicing and replaced when they have reached the end of their useful life.
07
Commercial Spaces
Hotels, offices, schools, gyms, clinics — and where Icaria operates.
Can Icaria be used in hotels?
Hotels can be considered for Icaria.
The appropriate number and configuration of units depends on the property's size, layout and requirements. Larger projects can also be discussed on a project-specific basis.
Can Icaria be used in offices?
Yes, offices can be considered for Icaria.
The appropriate approach depends on the individual property and its requirements.
Can Icaria be used in schools?
Schools can be considered for Icaria.
Any proposed installation would need to be evaluated according to the characteristics and requirements of the individual property.
Can Icaria be used in gyms?
Gyms and other fitness spaces can be considered for Icaria.
The appropriate configuration depends on the property and its operating requirements.
Can Icaria be used in clinics or healthcare spaces?
Healthcare and clinical spaces can be considered for Icaria, subject to an assessment of the individual property's requirements.
Icaria is not a substitute for specialist medical ventilation, infection-control systems or hospital infrastructure.
Does Icaria only operate in Delhi?
Icaria's current service focus is Delhi NCR.
If you are outside the immediate area, you can still contact Icaria and discuss your requirements.
Still have questions?
Every property is different. Tell us what you're working with and we'll help you understand what an Icaria installation could look like.